Sales Assistant

Santa Fe Springs, CA
Full Time
Cascade Pump Company
Mid Level

For over 75 years Cascade Pump Company has been a leader in Low Lift high volume Industrial Water pump Manufacturing.  We are looking for a Sales Assistant to join our team. The Sales Assistant’s responsibilities include the preparation of Parts and Aftermarket sales proposals, as well as a wide range of support functions for the overall Sales Department and other Cascade staff.  Under the direction of the Director of Sales, sales and administrative responsibilities include the following:

Responsibilities:

  • Prepare Parts and Aftermarket Sales Proposals
  • Develop and implement follow-up procedures to determine Parts/Aftermarket sales opportunity status
  • Build and maintain rapport and positive working relationships with Sales Channel Partners and Customers
  • Prepare and submit O&M Manuals to Customer at time of shipment
  • Maintain job folders (in-process and close-out)
  • Maintain Cascade Pump Installation List
  • Manage and File completed and/or removed job folders
  • Shipping Clerk
    • Confirm readiness for shipment based on Assembly Department provided checklists
    • Coordinate shipping with customer requirements
    • Schedule shipments
    • Communicate with customers regarding shipment status
  • Scan and File select Manufacturing QA documents including Final Inspection Checklists and Impeller Balancing Records
  • Provide suggestions and feedback to Director of Sales based customer feedback, industry trends, opportunities, and competitive market factors
  • Monitor and manage Cascade general email account.  Review and forward to Cascade colleagues when required.
  • Customer Service:  Field incoming phone calls to office and delegate to Cascade colleagues when required.
Desired Skills and Qualifications:
  • Salesmanship and social skills:  Ability to build rapport and maintain positive working relationships with Sales Channel Partners and Customers
  • Strong verbal and written communication skills
  • Strong attention to detail
  • Time management and organization skills:  Must have high sense of urgency to meet or exceed expectations and achieve daily commitments.  Must be able to continuously re-prioritize and manage time as work load may exceed available time based on changing customer demands.
  • Ability to field/review inquiries from internal or external customers and effectively respond (Parts/Aftermarket), or delegate to other Cascade staff as required.
  • Working knowledge of Microsoft Office™ (Excel®, Word®, Outlook etc.)
  • Ability to apply logical or technical principles to a wide range of practical problems
  • Mechanical aptitude and interest in application of rotating machinery
  • College level education or equivalent experience is required.

Benefits:

  • Medical (Company Contribution)
  • Dental
  • Vision
  • Profit Sharing (3% company match)
  • Company paid Life Insurance
  • 10 Paid Holidays
  • PTO

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